The Most Important Security Rule
Olky will NEVER ask you—either by email or by phone—for:
- Your password.
- Your confidential verification codes (OTP/SMS codes).
NEVER share this information with anyone.
A fake Olky support service is contacting customers using a number that starts with:
+33 9 72...
What should you do? Do not respond in any way to these calls or text messages.
How to contact Olky's Official support team?
For security reasons, we do not publish any direct phone numbers.
The only official and secure channels to reach our customer support are:
- Via support ticket: through our dedicated platform at support.olkypay.com or from your Web Banking account.
- By phone appointment: which you can request directly from your Web Banking account.
Thank you for your vigilance and trust.
Best regards,
The Olky Account team
