Surge in fraudulent activity,
remain vigilant!
Olky recommends exercising extreme caution in the following circumstances:
- Receipt of an email or SMS prompting you to click on an external link
- Receiving a call from an individual claiming to be an Olky representative
- Requests for confidential credentials, identifiers, or passwords
Phishing and Vishing Awareness
In response to the increasing prevalence of fraudulent schemes, we urge you to heighten your vigilance. Below are technical insights and guidance to assist you in detecting attempted scams and reinforcing your security posture.
What is phishing?
Phishing is a deceptive practice intended to harvest personal and confidential data via email—such as login credentials and credit card details—to coerce the recipient into performing unauthorized financial transactions.
What is vishing (Voice Phishing)?
Vishing is a telephone-based phishing method utilized to extort confidential security data or solicit payment instructions.
In both instances, perpetrators falsely operate under the banner of your financial institution.
Olky highlights specific red flags to assist in mitigating these frequent cyber threats.
Key Vigilance Indicators
1- Exercise caution during telephonic communications
Please be advised that caller IDs can be spoofed to display legitimate numbers. Do not initiate any transfers and never disclose your banking ID, personal codes, or any secondary security codes via telephone or SMS.
💡 Essential Information- No representative of the Olky Group or its authorized service providers is permitted to contact you to request login credentials, passwords, or sensitive banking identifiers.
2 - Identifying fraudulent correspondence
When receiving correspondence purportedly from an Olky Group entity, please evaluate the following criteria to distinguish legitimate communication from a phishing attempt.
💡 Security RecommendationsRecent Fraud Detections
We have recently observed an increase in fraudulent web pages impersonating OlkyPay or the Olky Group, often featuring unauthorized and unofficial contact numbers.
Perpetrators typically aim to solicit financial products via email or telephone through these deceptive pages. Fraudsters frequently exploit high-visibility, user-configurable platforms such as « Yellow Pages » and « Google Business Profiles » to disseminate this misinformation.
Exercise maximum vigilance. The Olky Group and its affiliates do not publish contact numbers on public web pages. All secure communications should be conducted exclusively via the web-banking portal at my.olky.eu to ensure data confidentiality.
Non-clients may report suspicious activity via our formal fraud suspicion declaration form.
Regulatory Authorities awareness on current industry practices
 }})
The ACPR warns the public against the proliferation of fraudulent mortgage offers...
Read more }})
The AMF and ACPR caution the public regarding the unauthorized activities of several entities in France...
Read more }})
Warning concerning fraudulent activities involving the misappropriation of the name of...
Read moreCyberfraud Best Practices
Suspected victim of fraud?
CyberFraud recommends the following five protocols for daily security management:
- Exercise skepticism toward urgent or threatening notifications
- Maintain absolute confidentiality of login credentials
- Formally report all suspicious correspondence
- Allow for adequate deliberation before interacting with digital requests
- Implement One-Time Passwords (OTP) wherever supported
Procedures in Case of Doubt
Fraud Suspicion Declaration Form
Should you suspect a security compromise or fall victim to fraud, please contact us immediately via our formal reporting channel.
Submit a fraud suspicion report