Discover the OlkyFAQs

We have selected a list of questions / answers to help you explore the Olky universe.

  • All
  • Account
  • RIB
  • Card
  • EPT
  • SDD
  • Opinion
  • Cheque
  • Documents
  • The documents we will ask you for depend on your business situation. This is generally the TCR, the statutes, a proof of address, an identity document (sometimes two) and a dated and signed selfie.

  • Yes, your company name appears on your Bank Details and Olky Pro Account.

  • You can request as many Olky Pro business cards as you wish, for example for you and your employees or collaborators. Just fill in an online form and electronically sign the T&Cs. You will receive your cards at home within 8 days.

  • You have control over the management of all the Business debit cards you asked for : you set the available amount per card and you have a statement of transactions for each card. Cardholders to whom you have given a card also have web-banking access allowing them to track their payments and withdrawals.

  • You have a wide choice of collection solutions. The virtual EPT is the most economical since the subscription is free. You can use your phone to cash in by credit card. For more frequent collections, you can choose a fixed, mobile or virtual EPT. As a beneficiary, you can use the KYPAY payment instrument, which gives you unparalleled collection flexibility, if your customer is an OlkyPass holder.

  • Yes, this is perfectly possible! All you have to do is create your direct debit mandates via online account access and ask your tenants to sign manually or electronically.

  • Thousands of companies use the Olky Pro account for their business activities, most of them with satisfaction. But some have tried to open an Olky Pro account for illegal or reprehensible transactions. In these particular circumstances, we are obliged to request proof of transactions and refuse to execute them when they breach the law. The affected customers who do not accept these decisions are usually the authors of these negative opinions.

  • The cheque is nowadays an obsolete and insecure means of payment, often refused by merchants and administrations. Olkypay is not a check issuer and does not offer their collection but proposes modern and secure alternative solutions : Virtual EPT, SDD, KYPAY payment instrument.